Refund policy

Returns
Due to the nature of collectible trading card products, Shmeans Corner does not accept returns on any TCG (Trading Card Game) items, including sealed products and single cards. All sales are considered final once fulfilled.

 

Refunds
Your orders may be cancelled and refunded upon request, provided that the order has not yet been fulfilled or shipped. Once an order has been marked as fulfilled, it is no longer eligible for cancellation or refund.

 

Order Issues – Missing, Incorrect, or Damaged Items

If your order arrives with missing or incorrect items, please contact us at customerservice@shmeanscorner.ca within 7 days of delivery. Be sure to include your order number and a clear description of the issue so we can resolve it as quickly as possible.

In the event your package arrives damaged, please take clear photos of the packaging and contents and retain all materials. This documentation will help us file a claim with the shipping carrier. Email your photos and a description of the damage to customerservice@shmeanscorner.ca along with your order number.

All issues are subject to review and inspection. If, upon investigation, we determine that the error or damage is our responsibility, we will offer a refund to your original payment method or in store credits if preferred.